Frequently Asked Questions
Everything you need to know about our premium fabrics and home decor services.
What is the standard shipping time for fabric orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, while expedited options are available at checkout.
Can I request fabric swatches before making a large purchase?
Yes, we highly recommend ordering swatches to ensure the color and texture meet your expectations. You can order individual swatches directly from each product page.
What is your return policy for cut-to-size fabrics?
Because our fabrics are custom-cut to your specific measurements, we generally do not accept returns unless the item is defective or damaged upon arrival. Please contact our support team within 14 days if there is an issue.
Do you offer wholesale pricing for professional designers?
We offer a dedicated Trade Program for interior designers and upholstery professionals. Please submit an application through our 'Trade Account' page to access exclusive volume discounts.
How should I care for and clean my decoinfabric products?
Care instructions vary by material. Most of our upholstery fabrics are best maintained with professional dry cleaning or light spot cleaning. Specific care labels are included with every shipment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options like Klarna and Afterpay for eligible orders.